Refund policy

Payment always covers the entire payment period. Failure to pay gives easyrate ApS the right to terminate the Service at any time. easyrate ApS may choose to send reminders in accordance with Danish law. easyrate ApS reserves the right to change the invoiced price with a notice period of the current month. D. Termination of the Service The customer may stop using the Service at any time by simply emailing us. It is always the customer's responsibility to properly terminate their account with easyrate ApS. Should the customer choose to stop using the Service, no refund will be given. Failure to comply with the Terms and Conditions may result in a permanent ban from the Service. The ban will be implemented when the customer has been notified via email. easyrate ApS reserves the right to terminate the service to a customer with 30 days' notice via email. After termination of use of the system, access to the Service will not be granted, nor will it be possible to access data. Upon termination, easyrate ApS is entitled (but not obliged) to permanently delete the Customer's data after 14 days. The Customer may at any time ask easyrate ApS to delete the Customer's data. E. Limitation of warranty and liability Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. easyrate ApS does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information or other materials purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected. easyrate ApS assumes no liability for (i) any loss of data that may arise from the use of the Service; (ii) any loss of revenue, use or other intangible losses resulting from the use of the Service or third-party providers in connection with easyrate ApS; and (iii) forces beyond easyrate ApS's direct control. You expressly understand and agree that easyrate ApS shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if easyrate ApS has been advised of the possibility of such damages), arising out of: (i) the use of or inability to use the Service; (ii) the cost of obtaining substitute goods and services resulting from goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of third parties on the Service; (v) or any other matter relating to the Service. The above limitation of liability shall not apply where easyrate ApS has acted with gross negligence or willful misconduct. However, in any event, easyrate ApS's total aggregate liability to Customer shall be limited to the amount Customer has paid to easyrate ApS in the past 12 months. F. General Terms Technical support is only offered to paying account holders and is only available via email. Support is only available in English and Danish. You understand that easyrate ApS uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the Service. easyrate ApS is hereby granted a non-exclusive royalty-free license to use and reproduce Customer's trademarks and quote on easyrate ApS's website and marketing materials for the sole purpose of promoting the Service. Customer may revoke this right at any time by contacting easyrate ApS. The failure of easyrate ApS to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and easyrate ApS and govern your use of the Service, and supersede any prior agreements between you and easyrate ApS (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and your use of the Service are governed by Danish law. The proper forum for any disputes arising out of or in connection with these Terms of Service is the City Court in Copenhagen, Denmark. easyrate ApS has the right to update and change the Terms of Service from time to time. This includes the right to make changes, improvements and updates to the Service, as well as remove features. New features that enhance or improve the current Service, including the release of new tools and resources, are subject to the Terms of Service. Changes to these Terms of Service will be notified to the Customer, unless they are minor changes to features or improvements to the Service. Continued use of and payment for the Service following such changes constitutes your acceptance of such update or change.